FAQ

Frequently asked questions

Everything you need to know about Bibloq, citations, and your account.

Getting started
What is Bibloq? +
Bibloq is a free citation generator that supports 21 academic formats (APA 7, MLA 9, Chicago, Harvard, IEEE, Vancouver, and more) and 38 source types. You can auto-fill citations from a URL, DOI, or ISBN and copy the formatted text in seconds.
Do I need to create an account? +
No. You can generate and copy citations without an account. An account is needed only to save reference lists or access paid features.
What citation formats does Bibloq support? +
Bibloq supports 21 formats including APA 7th edition, MLA 9th edition, Chicago (Author-Date and Notes-Bibliography), Harvard, IEEE, Vancouver, AMA, ASA, Turabian, and more.
Citations & accuracy
How accurate are the auto-filled citations? +
Auto-fill from DOI uses Crossref metadata, which is highly reliable. URL auto-fill reads the page's metadata and Open Graph tags — accuracy depends on how well the source is marked up. Always verify the citation against the original source before submitting academic work.
Can I import citations from my reference manager? +
Yes, on paid plans you can import RIS (.ris), BibTeX (.bib), NBIB (.nbib), and XML reference files. PDF imports extract DOIs from the document and look up the full metadata automatically.
Can I export my reference list? +
Paid subscribers can export their lists as plain text, DOCX (Word-compatible), or BibTeX. Free users can copy individual citations to the clipboard.
Plans & billing
What's included in the free plan? +
The free plan includes 10 citations per month, access to all 21 formats and 38 source types, URL/DOI/ISBN auto-fill, and clipboard copy. Saved lists and bulk export are not included.
What are the paid plan options? +
We offer four paid options:
Weekly — $1.99/week (great for short projects)
Monthly — $3.99/month (most popular)
Quarterly — $5.99 per 3 months (~$2/month)
Yearly — $19.99/year (~$1.67/month, best value)

All paid plans include unlimited citations, unlimited saved lists, and file import. See the pricing page for the full comparison.
Can I cancel my subscription? +
Yes. You can cancel at any time from your account dashboard. Your access continues until the end of the current billing period. We do not offer partial refunds for unused days.
What happens to my saved lists if I downgrade? +
If your subscription expires, your saved lists enter a 48-hour grace period. If you re-subscribe within that window, your lists are fully restored. After 48 hours, saved lists are permanently deleted. We recommend exporting before your subscription ends.
Account & privacy
How do I reset my password? +
Click "Sign In" in the nav, then "Forgot password?" on the login page. Enter your email and we'll send a reset link that is valid for 1 hour.
Is my data stored or shared? +
Citation data you enter is only stored if you are signed in and choose to save it to a list. We do not share or sell your data. See our Privacy Policy for details.
Support
How do I contact support? +
The fastest way to reach us is via WhatsApp: +44 798 858 3678. We typically respond within a few hours during business hours (GMT).
I found an error in a generated citation — what should I do? +
Always verify citations against the original source. If you believe there is a systematic error in a specific format, please let us know via WhatsApp so we can review it. Provide the source URL or DOI and the format you used.

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