Our money-back guarantee
Clear rules on refunds and revisions, so you know exactly where you stand before you order.
Late delivery
If your paper arrives after the deadline, you get a full refund.
Cancellation
Cancel before work starts for a full refund. Cancel after work has started for a partial refund that reflects the work done.
Free revisions
Request changes within your original instructions at no cost.
Guarantee questions
How do I request a revision?
Open the order in your dashboard, choose Request Revision and list what needs changing. Revisions within the scope of your original request are free before you approve the order.
How do I request a refund?
Contact support from your dashboard or email support@bibloq.com with your order number and the reason.
What if my instructions change?
Changes to the brief after work starts are not free revisions, but tell us straight away and we will explain your options.
Does the guarantee cover rush orders?
Yes. The late-delivery refund applies to every deadline, from 3 hours upwards.
Order with confidence
See your price first, then pay. Your guarantee applies to every order.
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